Customer Help

Orders are typically processed within 3-5 business days. We are open four days a week, Monday-Thursday from 8 am to 5 pm Pacific Time. Shipping times can vary based on a number of factors, once an order is shipped, it usually is delivered within a week. 

Please contact us at support@socialadventures.net if you need to change the shipping address for an order. We can only make that change if you notify us before the item ships. 

Most orders will include an email notification with a tracking link. Small orders (i.e. a sticker or two) may ship by First Class mail, in which case there is no tracking. You will get an email notification that your order is complete when it ships, regardless of tracking.

We use Stripe as our payment processor, and do not store your credit card on our site. If you use a card with Stripe on other websites, they give you the option of saving your credit card info, but we never see nor store your credit card information here.

We ship primarily within the United States, but let us know if you are located internationally. We may be able to provide a shipping solution.

Because we use multiple fulfillment centers for different products, they may arrive in different packages. For example, if you order a sticker, a t-shirt and a pint glass, you’ll end up getting three separate shipments. 

If you order multiple items of the same type (i.e. three pint glasses) they typically arrive in a single package.